Frequently Asked Questions


How do I upload my photo?
You can upload your photo directly on the product page using the file upload button. We accept JPG, PNG, and other common image formats.
What photo quality do I need?
For best results, use high-resolution images. The clearer your photo, the better your magnet will look!
How can I track my order?
Once your order is shipped, you will receive a tracking number.
How long will it take to receive my order?
Please allow 2-3 business days to process your order. Once processed, you should have your order in 5-7 business days.
Do you ship internationally?
We only ship in the U.S.A.
Are the magnets durable?
Yes! Our magnets are made with high-quality materials designed to last and maintain their vibrant colors.
Can I use these magnets outdoors?
Our magnets are designed for indoor use on refrigerators, lockers, and other metal surfaces.
What is your return policy?
We want you to love your custom magnets! If you're not satisfied, please contact us within 15 days of receiving your order. We will resolve any issues you may have.
How do I contact customer support?
You can reach us through our contact page or email us directly. We typically respond within 24 to 48 hours.